Shipping + Policies

SHIPPING

Thaleia is based in Toronto, Ontario but I am currently spending some time in the US. All orders are being shipped from Los Angeles, California using USPS.

I am currently shipping to USA, Canada, Australia and the UK. 
If your country is not listed please get in touch by visiting the Contact page or sending an email to thaleiajewelry@gmail.com. You can also reach out via instagram @thaleiabytala. I will do my best to try to accommodate you! 

Most pieces (excluding made to order) are shipped out within 1-3 business days.

SHIPPING RATES

USA: all orders ship free for a limited time!
CANADA: $20 CAD 
UK: $20 CAD
AUSTRALIA: $25 CAD

All shipping comes with tracking.

SHOP POLICIES

As soon as an order is placed it is processed in our system and therefore cannot be cancelled or refunded. If you are unsure about something please reach out via the Contact page or by emailing thaleiajewelry@gmail.com. You can also reach out on instagram @thaleiabytala.

We do not accept returns or exchanges but if you have any issues with your order please reach out.

Buyers are responsible for any customs and import taxes that may apply. 

Thaleia is not responsible for items once they are shipped out.